Shipping & Delivery Policy

We’re thrilled to deliver your favorite Omviya products right to your door! 💚
Currently, we ship orders within the United States.

Once you place your order, you’ll receive a confirmation email 📩 confirming that it’s been successfully registered and is now being prepared for shipment. As soon as your package leaves our warehouse, we’ll send you a tracking code 🔎 within 24 hours so you can easily follow its journey until it arrives.

Our average processing time is 1–2 business days (Mon–Sat) 🕒, and delivery typically takes 4–7 business days (Mon–Sat) 🚀.
Orders placed before 3:00 PM are usually processed the same day for faster dispatch.

💸 Shipping Costs:
We proudly offer 100% FREE shipping on every order — no hidden fees, no minimum spend, just smooth delivery! 🎁

⏳ Delays & Missing Orders:
If your order hasn’t arrived after the expected timeframe, please allow an extra 2 days for possible carrier delays.
Still waiting? Just contact us with your order number, and we’ll sort it out quickly! ⚡

📦 Damaged or Wrong Orders:
If your order arrives damaged or with the wrong item (like the wrong color or size), don’t worry — we’ve got you covered!
1️⃣ Take clear photos of the issue.
2️⃣ Briefly explain what went wrong.
3️⃣ Send us your order number.
We’ll verify the issue and send a free replacement right away. ✅

💬 Need Help?
Our friendly support team is always here for you! Reach out to us anytime at support@omviya.com — we’ll be happy to assist you. 💌

🏢 Company Information

Store Name: Omviya
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@omviya.com
Phone: +1 (205) 547-8017
Customer Service Hours: Monday to Saturday — 9:00 AM to 6:00 PM 🕘